Workplace happiness

If you are happy with your employees, you want to keep them as long as possible. You can better manage that if you know how happy your employees are with their job, environment, colleagues and management. With FourSmileys from HappyOrNot you can easily and efficiently measure the situation with regard to workplace happiness within your organization.

Customer Happiness

Retaining existing customer’s costs on average 70% less than bringing in new customers. That is why measuring customer happiness with FourSmileys is efficient and result-oriented for every organization. With our FourSmileys from HappyOrNot you get an insight into their experiences and wishes, so that you can respond to them quickly.

That is how it works

Are they HappyOrNot?

Who better to tell you how your organization is doing than your own customers or employees? With the FourSmileys from HappyOrNot you offer customers and employees a fast, accessible and fun way to provide feedback on your organization.

That way you can find out more easily how customer satisfaction and workplace happiness can be improved and your organization can achieve better results!

Discover pain Points

Improve experiences

Increase loyalty

Build your brand

Increase your sales

Grow in 3 steps with FourSmileys

Measure

Listen to customers or employees and collect their valuable feedback

Know

Monitor performance and changes through structural reports

Improve

Adjust on the basis of real data and see happiness grow in customers!

Reports in your dashboard

Because growth only works if you have insight into the needs of your target group, the package from FourSmileys, authorized reseller from HappyOrNot, has been completed with your own dashboard. By logging in you see the results of the measurements and you really get to know your customers and employees well. You can use this valuable data to implement improvements. In addition to the web environment, a handy app is also available so that the results are always and everywhere visible.

Which HappyOrNot smileys suit you?

Smiley Terminal™

Freestanding
Wireless

Smiley Touch™

Stylish
3-step insights

Smiley Digital™

Online, applicable
on desktop and mobile

They already preceded you!

"The terminals of HappyOrNot give us a quick look into how customers experience the services of the Legal Counter. Has the Legal Counter been able to help them? That's what we do it for! In addition, as an organization it is nice to be able to give back to customers that their opinion matters. The terminals of HappyOrNot make that very visible."

"Thanks to HappyOrNot's fast service and practical terminal, we have been able to measure employee satisfaction among our Hallmarkers every day. Partly due to the simple system, everything went very smoothly and we were able to view the data daily in an extensive report. A must for anyone who wants quick insight into customer or employee satisfaction!"

"The FourSmileys system is fully in line with the strategy in collaboration with our customers. In particular, employee satisfaction and staff experience. To be able to take the right steps here, valuable data is required. It is proven that the data via FourSmileys helps us to improve processes and to maintain longer customer-supplier relationships.”

Want to know if your customers are HappyOrNot?

Then just try the FourSmileys. We will bring them to your organization in no time.