Your customers are your biggest source of information when it comes to understanding and improving your services. Customer satisfaction data also helps to make your employees more aware of their interaction with customers and motivate them to offer even better service. The FourSmileys terminals retrieve this information for you very quickly.
By sharing information with them, you let your customers know that you value their feedback and find it important. Requesting feedback and sharing the results creates meaningful customer relationships, creates trust and promotes loyalty. Also nice: this way you stay ahead of the competition. You know your customers better, understand them better and help them better by using the FourSmileys terminals.