Collecting feedback from customers and employees with the FourSmileys from HappyOrNot is very simple and above all very fun. Put down the best fit FourSmileys product and let people indicate how they experience your organization, product or service through a happy, less happy or dissatisfied smiley.
Collecting feedback in this way is fun, approachable and inviting. The smileys from HappyOrNot are used worldwide and have since become a recognizable logo. That is a big advantage for you; customers and employees will quickly be inclined to press the smiley.
With the feedback that is given, you as an organization can objectively examine where improvements are possible. Customers and employees tell you exactly whether they are HappyOrNot and what that is about. In this way, feedback provides concrete points for improvement. As an organization you immediately get a big smile again.